JOB DESCRIPTION: Chief Technology Officer (CTO)
Location: Santacruz, Mumbai
Reporting To: Chief Executive Officer (CEO) and fractional CTO
ABOUT THE DOMAIN
The Information Management (IM) Domain is integral to this mission and aims to:
- Design, implement, and maintain consolidated Business Intelligence (BI) and data visualization systems to enable data-driven decision-making and program impact evaluation.
- Establish and strengthen secure, stable IT infrastructure for data protection and seamless routine operations.
- Innovate, develop, and deploy cost-effective digital products and platforms (including mobile/web apps, ERP modules, and community-facing tools like the Organization Phonewali Didi WhatsApp chatbot) to support program delivery and beneficiary engagement.
THE PROFILE
We are seeking a strategic technology leader with about 12-15 years of experience in the IT and data industry to define, review, and execute Organization’s overarching technology and digital transformation strategy.
The CTO will lead the Information Management team and supervise specialized product consultants. Balancing enterprise IT governance with agile product innovation, the ideal candidate will translate program goals into scalable, user-centric technology solutions within non-profit budget realities. Prior experience in the social or development sector is strongly preferred to ensure deep empathy for field workers and end-user contexts.
DUTIES & RESPONSIBILITIES
1. Technology Strategy & Digital Transformation
- Review, re-define, and execute
- s multi-year technology and data strategy in alignment with organizational goals.
- Assess technology needs across programs and domains, simplifying and automating business processes to improve operational efficiency and managerial decision-making.
- Drive the roadmap for digital products and multi-channel community tools, ensuring solutions align with program objectives and deliver measurable value to end users.
- Engaging with donors, writing proposals and donor reports
2. Team Leadership & Supervision
- Lead, mentor, and manage the Information Management team and external strategy/technology consultants
- Provide strategic direction to product and strategy leads on user research, value proposition definition, Agile/Lean product lifecycles, and performance metrics.
- Build internal organizational capacity on technological tools, data literacy, AI and digital processes while fostering user ownership and change adoption across all levels.
3. Data Management & Business Intelligence
- Support Organization’s data strategy, data governance framework, and Business Intelligence systems.
- Partner closely with the Monitoring, Evaluation, and Research (M&E) teams to leverage data analytics and visualization for evaluating intervention impact and building replicable public health evidence.
4. Infrastructure, Security & Governance
- Oversee and strengthen Organization’s core IT infrastructure—including servers, networks, bandwidth, devices, storage systems, and data security protocols—across all field and office locations.
- Identify, evaluate, and build strategic partnerships with external technology vendors and implementation partners.
- Establish best-in-class procurement and contract management practices to govern vendor deliverables within cost, timeline, and quality parameters.
- Plan and manage annual budgets, staffing, and administrative resources for technology deployment and ongoing operations.
- Ensure compliance of internal policies and data security laws, including DPDP Act 2023
QUALIFICATIONS & EXPERIENCE
- Education: M.Tech, Master’s degree in Computer Science, Information Technology, or an equivalent technical discipline.
- Experience: 12–15 years of progressive experience in the IT, Data, and Digital Product industry, including senior leadership and team management experience.
- Sector Exposure: Experience working on technology or digital public goods in the social/development sector is preferred.
SKILLS & COMPETENCIES
Core Competencies
- Professional Expertise: Deep working knowledge of enterprise IT architecture, data management, BI/analytics, cybersecurity, networking, and digital product lifecycles (web/mobile apps, chatbots, ERP systems).
- Business & Financial Acumen: Ability to grasp end-user challenges, evaluate build-vs-buy trade-offs, conduct comparative vendor analyses, and design optimal solutions within non-profit budget constraints.
- Coaching & People Management: Proven ability to lead, delegate to, and mentor technical staff, product managers, data engineers and consultants while collaborating effectively with non-technical program teams.
- Trust & Integrity: Uncompromising ethical standards, transparency, and accountability in internal and external dealings.
Leadership & Behavioural Attributes
- Communication & Influencing: High emotional intelligence with the ability to manage diverse viewpoints, evangelize digital adoption, and articulate technology’s impact to leadership, donors, and field teams.
- Agility & Organization: Strong prioritization and time-management skills, with the flexibility to manage multiple initiatives, tight timelines, and evolving requirements.
- Sensitivity & Inclusivity: Comfort working with diverse populations and deep sensitivity to issues surrounding women's health, nutrition, adolescent wellbeing, and violence prevention.
- Curiosity and learning: Interested in learning about public health and the application of technology and data systems to public health to strengthen interventions
Please share resume at: contact@pmspl.net.in
- Salary : As per company rules and regulations
- Exprience : 12.0 To 15.0 Year
- Job Description Link: Click Here
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Keyskills
Company Profile
Peopable Management Services Private Limited
- Peopable Management Services Private Limited is a Human Resource Management Company focused on the hiring of staff for the Social Sector in India.
