Lead user research and co-design processes with ASHAs, ANMs, and field teams.
Translate field insights into clear digital product requirements, user stories, and workflows, including requirements for AI-enabled predictive models and voice interfaces.
Serve as the Product Owner, collaborating closely with full-stack and data/AI engineers to define features and ensure user-centric product design.
Manage the product backlog, sprint planning, and iteration cycles in collaboration with engineering.
Lead the rollout of digital pilots and solutions, ensuring prototypes are field-tested and iteratively improved.
Coordinate across technology, design, research, M&E, and partner organizations to deliver cohesive product experiences.
Track adoption, performance, and impact using dashboards, analytics, and user feedback loops.
Support field training, AI model validation in the field, user feedback, and continuous iteration of AI-assisted and voice-enabled solutions.
Ensure government alignment, interoperability, and compliance with national digital health standards.
Prepare product documentation, user flows, release notes, and presentations for internal and partner stakeholders.
Skills and Experience
Education: Master’s in Public Health, Social Work, Business Administration or a related discipline.
Experience: 5–8 years in product management or digital health program implementation., including:
Leading digital, data-driven, or AI-enabled solution design with end-to-end responsibility for roadmap execution. .
Field experience working with community health workers (ASHA, ANM, AWW), community members, and supervisory staff at sub-district and district levels within government systems.
Project management across teams, coordinating content, communications, M&E, technical development, and partner organisations to deliver integrated digital solutions.
Facilitating collaboration across government departments, NGOs, and technology partners.
Hands-on experience with WhatsApp automation platforms (Glific, Gupshup, WATI) and comfort engaging with AI/ML-enabled digital tools, dashboards, and mobile data systems.
Proficient in tools such as Trello, JIRA, Google Sheets, and analytics dashboards for workflow tracking, reporting, and iterative improvement.
Personal Attributes
Strong communicator who bridges technology and field realities, with a user-centered product mindset.
Passionate about frontline empowerment and digital inclusion.
Empathetic, adaptive, and proactive in managing complexity.